|
|||||||||
|
Powerlogic-EU F.A.Q.The Questions in this section are the most frequently
asked. Technical:1. What is the cut-out size of your products?2. How are the cables mounted?3. Are your products approved?4. Do you install these products?5. What are your standard configurations?6. Which types of socket can you deliver?7. How do your cables connect?8. Do I have a choice of socket rotation?9. where do the cables go out the units?10. Can you supply special units?11. Can I install my own data cables?Sales:1. How can I order your products?2. What is the average lead-time for your products?3. Is there a minimal order quantity?4. What are the delivery charges?5. Do you sell to private parties or just companies?6. What is the price of your products?7. Do you have distribution points in my country?8. Who are your main customers?Other:1. Can I collect my order from your warehouse?2. Where do these products come from?3. How do you ship your products?4. Where is your company located?5. What kind of products can you supply?6. Why should I use your products?7. Do you have any accessories?
Technical:1. What is the cut-out size of your products?Vertical Powerdock: 80mm holeHorizontal Powerdock: depends on the configuration, in general: 74mm base plus 50mm for each power socket and 25mm for each spacer/data connection determines the length. The width is always 132mm. Minimal cut-out sizes, radius for cut-out r=15mm max. Minimodule: 115mmX98mm Back 2. How are the cables mounted?The cables are added separately to each shipment. 3. Are your products approved?The power system used in our products is approved by
various bodies, such as TÜV and BSI. 4. Do you install these products?Installation is not included in the price, we are mainly
a distributor. 5. What are your standard configurations?We generally have stock of the following products: 6. Which types of socket can you deliver?We can basically provide all mains sockets of the world. 7. How do your cables connect?Normally our products are provided with a 3pole GST
type connector. 8. Do I have a choice of socket rotation?Yes, our sockets can be rotated at any angle in steps
of 15degrees. This can not be done after production, so the rotation
has to be known before ordering. 9. where do the cables go out the units?The cables can exit the products anywhere but we do
have standard exit points. 10. Can you supply special units?Yes, we can supply customized units to fit VGA USB
etc. 11. Can I install my own data cables?Yes, but please be cautious when ordering, our data
faceplates are Keystone standard.
Sales:1. How can I order your products?Ordering can be done by Fax or E-mail describing products
and configuration. If you are ordering your first order we require your
complete company address, full company name and your VAT number. 2. What is the average lead-time for your products?The lead-time for standard products from is 2-5 days
anywhere in Europe. 3. Is there a minimal order quantity?There is no standard minimal order quantity. 4. What are the delivery charges?Within the EU we do not charge delivery costs for normal
shipping (average of 2-3 working days). For 24hr. service we will charge
at cost. 5. Do you sell to private parties or just companies?As we are a distributor, we mainly sell to companies. 6. What is the price of your products?The price depends on a lot of things. 7. Do you have distribution points in my country?We are the distributor for Europe and we currently
don’t have local sales representatives. 8. Who are your main customers?We sell our products to a wide range of companies such
as: Other:1. Can I collect my order from your warehouse?Yes, we have an office with showroom and storage where
we keeper our stock goods. 2. Where do these products come from?The factory is situated in South Africa, where the
goods are produced. 3. How do you ship your products?Normally we ship by TNT economy (2-3 working days within
the EU) 4. Where is your company located?We are based in Amsterdam, but the products are manufactured
in South Africa. 5. What kind of products can you supply?Basically we supply Under-desk, in-desk and On-desk
products that allow users access to power and data from their workspace. 6. Why should I use your products?Easy access to power and data can save office workers
a lot of time. 7. Do you have any accessories?Although we focus mainly on desktop power and data
solutions, we do sell additional products such as cable-spines and power
poles. Please feel free to contact us for more information. |
|
|||||||
| � Powerlogic EU 2010 | |||||||||